On this page, you'll find all the information about what data we collect about our visitors and members and how that data is used. We've described everything as clearly as possible in plain English.
We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.
What We Do
At Dewsbury Chamber of Trade, we work with all organisations with an interest in Dewsbury to work more effectively together.
This website is only one of the channels of communication that we use with our members and visitors.
Dewsbury Chamber of Trade is an unincorporated association of businesses based in the town of Dewsbury and its neighbourhood.
What Data We Collect
Like many websites, www.DewsburyChamber.co.uk utilises a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our web site is used. Information gathered through cookies and web server logs may include your IP address, the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after our web site.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Data we Collect in More Detail
We've broken this down into sections to make it easy to understand what data we collect:-
1. As a Visitor
You're a "visitor" if you browse the Dewsbury Chamber of Trade website but don't submit any personal information about yourself.
For example, if you visit this website and take a look through our content without signing up for anything, then you're a visitor.
As a visitor, the website uses several third party services that act in order to provide you with a better experience and allow us to optimize our content.
The following third parties have limited access to some of your data:-
- We use Google analytics to gain an overview of how our site is being used, how to improve user experience, what content to create and similar decisions all focused on improving the experience for our visitors..
- We use Facebook conversion tracking to understand how our Facebook ads are performing.
- Social sharing tools
- Some of the content on the site includes social sharing widgets to quickly allow you to share content with your network. We currently use Facebook and Twitter. Some of these services gather data about you, if you are logged in to these social networks while visiting our website. Please see the privacy policies of the social networks for further information.
2. Signing Up to Our Newsletter
On this site, we display various forms that allow you to sign up to any newsletter we may publish. When you sign up through one of our forms, we'll commonly ask you for the following data:-
- Email address
- Your organisation
We'll also collect the following:-
- Which form you filled out
- Referrer URL (the URL that you led you to the page that you signed up through)
- Your IP address
We store this data on our site for the following reasons:-
- Compliance - to keep a record of where our contacts came from
- Testing - to optimize and improve the newsletter sign up forms that we display
- Relevance - we try not to show a form that you've already signed up for
The data that you submit is also added to a third party service called Mailchimp. This is a tool that we use to send email communications to you.
3. Contacting us through our Contact Form
If you want to contact us, you can use our contact form here.
When you send us a message through our contact form, a user account will be automatically created on our site.
When you submit a message to us, we keep the following data:-
- Email address
- First name
- Last name
- Content of any messages that you send to us
This allows our team to reply to the message that you've sent us.
You will never received marketing related messages by contacting us through our contact form unless it specifically relates to the message that you've sent us.
Please note that the message you send is private and only available to team members at Dewsbury Chamber of Trade
4. Automated Decision Making From your Data
We have automated processes in place that are designed to improve the relevancy of the communication we send to you and the content on our site.
- If you're a Dewsbury Chamber of Trade member, we will send you a notification that you're membership is due to expire 10 days before your renewal date.
- If you subscribe to a service we offer then we will send you information to support the service that you've requested.
These rules are designed to enhance the experience and interactions that you have with Dewsbury Chamber of Trade
Your Right to Modify Your Data
You have the right to modify personal data that we hold about you. You can modify your data by logging into the Dewsbury Chamber of Trade site and navigating to the "Account" page.
To change your email address that we send emails to, click on the "update details" link at the bottom of any email you receive from us.
If you're having difficulties updating your data, let us know and we'll make the change for you.
Your Right to View Your Data
You have the right to see the data that we store about you. To request a file containing all your data please use the Contact page.
We will reply to your request within 72 hours and will provide you with a file to your email address as soon as we've gathered the data.
The data will be provided to you in a structured, commonly used and machine readable format for portability.
Your Right to Have your Data Deleted
You have the right to request that we delete data that we store about you.
- If you would like to stop receiving our email newsletter then you can click the "unsubscribe" link at the bottom of any of our emails. This will unsubscribe you from any future communications. If, for some reason, this doesn't work then let us know and we'll remove you manually.
We can also delete all of your data from all systems that we own and operate. This includes all of the above.
Please note that If you've purchased a product or service or membership from us we are obliged to keep a record of the purchase. This will mean keeping a record of your billing address, contact details and purchase details. We do this to fulfill our obligations to the tax authorities and remain compliant.
- We don't sell your data to any company for further processing, marketing, profiling or any other reason
- We integrate with certain third party services for the purpose of improving the overall user experience and to optimize certain business processes.
- Any data we hold about you, we do so for necessary and legitimate business reasons
- You can request to view, modify and delete any data that we hold about you.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
If you have any concerns or questions about anything in this policy, then let us know and we'll get back to you shortly.